Global insight
Trusted data, research and benchmarking drawn from across the worldwide GBS landscape.
GBSKnowledge &
Intelligence Hubs
Intelligence Hubs
Early-interest list now open
A new era of GBS intelligence is coming.
Knowledge. Intelligence. Connected.
The GBS Knowledge & Intelligence Hubs bring together trusted research, market intelligence, benchmarking, industry data, expert knowledge and AI-powered intelligence - for the global GBS community.
No commitment - just be the first to know.
In association with
An initiative of the Africa Federation of GBS Associations - built with and for the global GBS ecosystem.
What we're building
A new global intelligence ecosystem for the GBS community.
The Hubs make it easier to find what matters, understand what it means, and turn intelligence into action - bringing trusted research, market intelligence, benchmarking, industry data and expert knowledge into one connected place.
AI-powered
KHAI - your intelligent guide and co-creator, turning questions into answers you can act on.
Community driven
Built with and for the GBS ecosystem, and continually enriched by its contributions.
Outcomes focused
Designed to move you from insight to impact, and from impact to measurable performance.
Built for
- GBS leaders
- Enterprises
- Investors
- Operators
- Industry associations
- Governments
- Advisors
- Ecosystem partners
One ecosystem
A growing network of connected intelligence.
The Hubs connect global, regional, country, industry and specialist knowledge within a single, growing intelligence ecosystem - so insight compounds instead of sitting in silos.
Global
Worldwide GBS intelligence, cross-market benchmarks and macro trends.
Regional
Intelligence shaped around regional dynamics, policy and talent.
Country
Country-level data, incentives, market maturity and readiness.
Industry
Sector-specific insight across the industries that GBS serves.
Specialist
Deep expertise across the capabilities, functions and technologies of modern GBS.
Powered by AI · continually enriched by
- Research
- Data
- Benchmarking
- Surveys
- Community contributions
And this is only the beginning.
What's inside
Meet KHAI, your partner in intelligence.
Your guide to knowledge and your co-creator. Ask a question in plain language and get back research, benchmarks and recommendations drawn from across the ecosystem, with the sources behind them.
gbs-hubs
Hello, I'm KHAI.
Your guide to knowledge, your partner in intelligence.
Ask anything about GBS, research, benchmarks, insights…
Market Intelligence
Explore trends, data and benchmarks.
Research & Insights
Access the latest research and intelligence.
Opportunity Navigator
Discover opportunities and growth areas.
Ask KHAI
Get instant answers and recommendations.
Illustrative preview - the experience is in active development
Early access
Be among the first.
Something new is being built for the global GBS community. Register your interest and you'll be first in line as it opens up.
- Be among the first to hear when registrations open.
- Receive invitations to upcoming Hub launch webinars and previews.
- Get early updates as the intelligence ecosystem develops.
- Be considered for opportunities to participate in early testing and feedback.
One ecosystem.
Endless intelligence.
Real impact.
Join the early-interest list
Takes under a minute. We'll only email you about the Hubs.